Daktela is a Czech platform that brings all your e-shop customer inquiries into one place – phone calls, emails, live chats, social media messages, and even e-shop orders, all in a single interface.
It helps e-shops to: ✅ respond to customers faster, ✅ automate routine questions with AI (voicebots, chatbots), ✅ reduce errors and stress in the team, ✅ access all customer info in one place – no more switching between tools.
With Daktela, you handle more inquiries, keep customers happy, and help your team work more efficiently. Thanks to integrations with CRMs, e-shops, and other tools, all data is centralized. Better overview = better care = more loyal customers.
Kristýna Juřenová
+420774982941