Daktela s.r.o.

Daktela s.r.o.
Expansion abroad Customer care Telecommunications and internal processes CRM systems Omnichannel

Website

https://www.daktela.com/

Company description

Daktela is a Czech platform that brings all your e-shop customer inquiries into one place – phone calls, emails, live chats, social media messages, and even e-shop orders, all in a single interface.

It helps e-shops to: ✅ respond to customers faster, ✅ automate routine questions with AI (voicebots, chatbots), ✅ reduce errors and stress in the team, ✅ access all customer info in one place – no more switching between tools.

With Daktela, you handle more inquiries, keep customers happy, and help your team work more efficiently. Thanks to integrations with CRMs, e-shops, and other tools, all data is centralized. Better overview = better care = more loyal customers.

Contact person

Kristýna Juřenová
+420774982941


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